I have actually emailed/called/texted the company numerous times without any response. I have requested a refund and no one has addressed me - Slabway Massage Chair. I would suggest not to squander your hard generated income on this company. I will be calling the Lawyer General to file a problem regarding PIECE. Buyer Be Careful!!!!!! Hey Michael, We genuinely regret the clear aggravation and trouble you have actually experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was developed December fourth which there was a label created on December 7. Your plan was identified and prepared for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to meet the need.
We comprehend this is not the experience you were buying into, and we do value your understanding of the current circumstances affecting our carriers nationwide. In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work (Slabway Massage Chair $1499.98).
We recognize that we failed to fizzle in this instance. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installment charge was told it will delivered in 3 days. Contacted 3 days said it delivered 4 days ago after a week they do not respond to the phone and inform you to talk with their website which never address you back. They will keep you waiting sent several email with the very same reaction will get back with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This business is a fraud and I'm going to do my finest in finding a legal representative to spend adequate money to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and get here originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we got rid of from package set it up plugged it in the chair went into a complete recline mode and has not came out of it given that I've tried to call Slabway various times through e-mail phone calls and have actually yet been able to talk with a live person I constantly get emails back from them specifying that they will have an assistance member call me within 72 hours within 12 hours I get an e-mail back from them letting them know due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours before a representative contacts me again I get another e-mail specifying that they're closing the RMA assistance ticket I have actually been attempting to follow this company anywhere I can to leave Negative feedback on this company due to the piss bad response that I get from their support groups I believe anybody seeking to acquire any of their products need to highly look at all their feedback's I have no concept the real count of how numerous bulls ** t positive feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the functionality issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair Reviews.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you check the fuse located on the back of your chair (Slabway Massage Chair Reviews). We have gotten no more interaction from you informing us if that fixed your concern. In relation to your experience with our client service group, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources available to us to offer a great experience to each and every customer. We recognize that we stopped working to fizzle in this circumstances. For that we ask forgiveness - Slabway Massage Chair Special Discount. We await your action. Thank YouI purchased a foot massager. Website stated 2-4 day delivery time.
I called number noted and it is a recording that just keeps repeating. States to get on chat online website. I got in touch with chat, said "currently responding in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot says "typical wait time 5-15 minutes.
I believe this place is a rip-off and i am going to call credit card to stop payment. Slabway Massage Chair Review. I DO NOT RECOMMEND purchasing anything from this inadequately run attire (if they are a real outfit). PURCHASER BEWARE!!!!!! Hello Ian, We truly are sorry for any aggravation or trouble you have experienced. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to satisfy the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the current scenarios impacting our providers nationwide. In relation to your experience with our customer support group, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We acknowledge that we stopped working to fizzle in this instance. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Reviews. Positioned an order on 12/4/20 and the order was canceled mid shipment without any more explanation!? I have actually called multiple times, sent out e-mails used the chat widget they suggested and likewise reached out to them via all social media platforms and no reaction no reply simply no description.
I would like a complete refund for the foot massager and 1 year guarantee I acquired. Tonya L ****** Hey There Tonya, We sincerely are sorry for the clear frustration and hassle you have actually experienced concerning your current order with Slabway (Reviews Of Slabway Massage Chair). This is not our intention and not the experience we desire for our client.
This was due to an error in interaction with the pickup at our fulfillment facility. Your plan was labeled and ready for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to fulfill the need (Slabway Massage Chair Special Discount). As such, we have actually likewise been not able to ensure our shipping time frames with the very same certainty we formerly were able to.
In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources offered to us to provide a good experience to each and every client (Slabway Shiatsu Massage Chair Reviews).
For that we apologize. Our records reveal that you have received the full refunds as requested. We expect the chance to restore your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I discovered the item they were offering might be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly tried to cancel my order. I sent an e-mail I got in touch with the phone, for which there was no action. It was now roughly 12:20. I finally got an action by Monday morning informing me the order had delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate house number. I contacted UPS and asked to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the cost of their products.
It is your duty to do so. You will be benefited from if you do not. I received my foot massager and it worked once then stopped. Now no one chooses up the phone and will not address their own chat bot. It's absurd. I desire my cash back. Hi Francis, We are sorry for any disappointment you have experienced concerning the performance of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our customer assistance since late. Their refund policy for their incompetence is absurd. Do refrain from doing organization with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it when and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this business.
I will keep your company on blast for this - Slabway Massage Chair Review. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was authorized for a refund and that you picked the choice to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you wish to proceed with the return procedure you have actually started, we ask that you please reply to the assistance e-mail thread verifying you 'd with to continue. BBB Service Profiles might not be replicated for sales or marketing functions. BBB Business Profiles are provided solely to help you in exercising your own best judgment.
However, BBB does not confirm the accuracy of details supplied by third celebrations, and does not ensure the accuracy of any details in Organization Profiles - Slabway Massage Chair $1499.98. When thinking about problem info, please consider the business's size and volume of deals, and understand that the nature of complaints and a company's actions to them are typically more crucial than the number of problems.
BBB Company Profiles undergo change at any time. If you select to do service with this service, please let the business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not back any item, service or company - Slabway One Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage specialist. Our company believe chair massage is great - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are intricate devices with great deals of moving parts and advanced computer components, so things can fail. However it's very little different from a vehicle, it depends on how you use it and how you take care of it that will determine how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and bruises that can happen throughout shipment.