I have emailed/called/texted the business several times with no response. I have actually asked for a refund and nobody has addressed me - Slabway Massage Chair. I would recommend not to lose your difficult earned money on this company. I will be calling the Lawyer General to file a grievance relating to PIECE. Buyer Be Careful!!!!!! Hi Michael, We truly regret the clear aggravation and hassle you have experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was created December 4th which there was a label produced on December 7. Your package was labeled and all set for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to fulfill the need.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the present circumstances affecting our providers nationwide. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Shiatsu Massage Chair Reviews).
We recognize that we failed to miss out on the mark in this instance. For that we ask forgiveness. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager. i received my foot massager been wanting to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment cost was informed it will shipped in 3 days. Contacted 3 days stated it delivered 4 days ago after a week they do not address the phone and inform you to chat with their site which never answer you back. They will keep you waiting sent out a number of email with the exact same action will get back with you later on.
Called XPO LOGISITICS and they specified they do not even see any tickets created to come to them. This company is a scam and I'm going to do my finest in finding an attorney to spend adequate cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up coming from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we eliminated from package set it up plugged it in the chair entered into a full recline mode and has not came out of it considering that I've attempted to get in touch with Slabway many times via e-mail telephone call and have actually yet been able to talk with a live individual I continually get e-mails back from them specifying that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them know due to inactivity of the email they are canceling and closing the RMA I intern reply and then they again inform me that it's going to be 72 hours prior to a representative contacts me again I get another email mentioning that they're closing the RMA assistance ticket I have actually been trying to follow this business anywhere I can to leave Negative feedback on this company due to the piss poor reaction that I get from their support teams I think any person seeking to acquire any of their items need to highly take a look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're publishing however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Reviews.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you examine the fuse situated on the back of your chair (Slabway Massage Chair Reviews). We have actually received no additional communication from you notifying us if that resolved your issue. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to provide an excellent experience to each and every client. We recognize that we failed to miss out on the mark in this circumstances. For that we say sorry - Slabway Massage Chair Special Discount. We await your reaction. Thank YouI bought a foot massager. Site stated 2-4 day delivery time.
I called number listed and it is a recording that just keeps duplicating. States to get on chat on the internet website. I contacted chat, stated "presently replying in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot states "regular wait time 5-15 mins.
I believe this location is a scam and i am going to contact charge card to stop payment. Slabway Massage Chair Special Discount. I DO NOT RECOMMEND buying anything from this poorly run attire (if they are a real attire). BUYER BEWARE!!!!!! Hey There Ian, We seriously regret any disappointment or inconvenience you have actually experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been unable to fulfill the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the current situations impacting our carriers nationwide. In relation to your experience with our customer care group, we understand that our service has actually taken a hit this vacation season (Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's workload.
We acknowledge that we stopped working to miss the mark in this instance. For that we apologize. Our records do reveal that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Pic. Put an order on 12/4/20 and the order was canceled mid shipment with no additional description!? I've called numerous times, sent emails utilized the chat widget they suggested and also connected to them through all social media platforms and no response no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hi Tonya, We sincerely are sorry for the clear disappointment and hassle you have actually experienced regarding your current order with Slabway (Reviews Of Slabway Massage Chair). This is not our objective and not the experience we desire for our consumer.
This was due to an error in interaction with the pickup at our fulfillment facility. Your bundle was identified and all set for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to satisfy the demand (Slabway Massage Chair $1499.98). As such, we have also been unable to ensure our shipping amount of time with the exact same certainty we formerly had the ability to.
In relation to your experience with our customer support group, we understand that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources available to us to offer a good experience to each and every consumer (Slabway Massage Chair Review).
For that we say sorry. Our records show that you have gotten the complete refunds as requested. We wish for the opportunity to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I discovered the product they were selling could be acquired for $67. 99 and $87. 99 on Amazon with totally free shipping. I instantly tried to cancel my order. I sent out an email I got in touch with the phone, for which there was no response. It was now around 12:20. I lastly got an action by Monday early morning informing me the order had delivered.
However, it was not deliverable due to the fact that they had an inaccurate apartment number. I got in touch with UPS and asked to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be taken benefit of if you do not. I got my foot massager and it worked when then stopped. Now no one picks up the phone and won't answer their own chat bot. It's outrageous. I want my refund. Hey Francis, We regret any aggravation you have actually experienced concerning the performance of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our customer assistance as of late. Their refund policy for their incompetence is outrageous. Do not do organization with these people. Go through ******. I bought a foot massager Nov 26, used it when and it caused me sever pain. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their reviews prior to purchasing from this business.
I will keep your company on blast for this - Slabway One Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records show that your order was approved for a refund and that you selected the option to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you wish to continue with the return process you have actually initiated, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Company Profiles may not be recreated for sales or promotional purposes. BBB Company Profiles are provided entirely to help you in exercising your own finest judgment.
However, BBB does not confirm the precision of information offered by 3rd parties, and does not ensure the precision of any info in Business Profiles - Slabway Massage Chair Amazon. When thinking about complaint info, please consider the business's size and volume of transactions, and understand that the nature of problems and a company's actions to them are frequently more crucial than the number of problems.
BBB Business Profiles are subject to change at any time. If you choose to do service with this service, please let the service understand that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Full Body Massage Chair.
On The Area Massage is your California Bay Area and East Bay chair massage expert. We think chair massage is terrific - Slabway One Massage Chair...
Massage Chairs are complicated makers with great deals of moving parts and advanced computer system elements, so things can fail. However it's not much various from an automobile, it depends on how you use it and how you take care of it that will determine the length of time it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and swellings that can take place during delivery.